Privacy Policy
This Privacy Policy outlines the standards and practices of PromedRx.Co ("PromedRx"). Our website is designed to provide access to various online resources, tools, and a network of licensed healthcare providers, including physicians who offer Telemedicine Services, such as Virtual Mental Health Services. Additionally, we offer access to a national pharmacy network with home-delivery services for certain pharmacy-related products and services. To provide these services, we may collect certain personal, health, and payment information from you. This Privacy Policy explains how PromedRx uses and safeguards the personal information collected from you on this website.
We may obtain personal information from you through the PromedRx website, including:
Contact information (name, address, email, and phone number)
Billing information
Username and password for access to PromedRx products and services
Health plan information
Health information
Any other details you provide through our website
The information described above may be used to:
Create and manage your account
Offer and deliver products and services to you
Respond to your requests, questions, and comments
Operate, evaluate, and improve our business, including developing new products, managing communications, analyzing product performance, and performing financial and administrative tasks
Conduct data analyses, such as market and consumer research, trend analysis, and data encryption
Prevent identity theft, fraud, and other criminal activities and defend against claims or liabilities
Comply with legal requirements, industry standards, and our internal policies
Cookies are small data files stored on your computer to allow PromedRx to remember previous interactions with your browser. We use both session cookies (deleted when you close your browser) and persistent cookies (stored on your device for a longer period). Persistent cookies can be managed or deleted through your browser settings. We also use log files to collect technical information, including IP addresses, browser type, ISP, referring/exit pages, platform type, and date/time stamps.
On the PromedRx website, we may collect information about your online activities to offer advertisements relevant to your interests. Third-party vendors administer retargeting on our behalf by tracking your online behavior across websites to show ads based on previous visits to our site. These vendors use cookies, server logs, and web beacons to collect information, which also helps us evaluate our marketing efforts.Our website is not configured to respond to "do not track" signals.
To facilitate your healthcare and pharmacy needs, personal information provided on this website may be shared with other PromedRx affiliates, your health plan, and third-party service providers. These third parties are only permitted to use or disclose your information to perform services for PromedRx or comply with legal obligations.
We may also disclose your information (i) if required by law or legal process, (ii) in response to requests from government agencies, or (iii) to prevent physical harm, financial loss, or in relation to an investigation of suspected illegal activity. In the event of a business reorganization or sale, we reserve the right to transfer any information we have about you as part of the transaction.
We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
Our website may provide links to external sites that we believe offer useful information or services. These sites are not controlled by PromedRx, and we are not responsible for their content, privacy policies, or security procedures. We encourage you to review the privacy and security policies of any linked sites.
If you are under 18 and a registered user of the website, you or your guardian may request that we remove any content you have posted, including your name, address, phone number, and other personal details. Removal requests can be sent to [email protected]. Please note that removal may not be complete if content has been reposted by third parties.
You may review and update your personal information by contacting us via the email provided.
By visiting the PromedRx website and using its services, you consent to our collection and use of information as described in this policy. This Privacy Policy may be updated periodically without prior notice to reflect changes in our data practices. Significant changes will be posted on our website along with an updated effective date.
For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].
2421 Aldine Mail Route Road
Suite B Houston, TX 77039
(281) 372 -8522
2421 Aldine Mail Route Road
Suite B Houston, TX 77039
(281) 372 -8522