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Privacy Policy


This Privacy Policy outlines the standards and practices of PromedRx.Co ("PromedRx"). Our website is designed to provide access to various online resources, tools, and a network of licensed healthcare providers, including physicians who offer Telemedicine Services, such as Virtual Mental Health Services. Additionally, we offer access to a national pharmacy network with home-delivery services for certain pharmacy-related products and services. To provide these services, we may collect certain personal, health, and payment information from you. This Privacy Policy explains how PromedRx uses and safeguards the personal information collected from you on this website.

Collection of Information

We may obtain personal information from you through the PromedRx website, including:

  • Contact information (name, address, email, and phone number)

  • Billing information

  • Username and password for access to PromedRx products and services

  • Health plan information

  • Health information

  • Any other details you provide through our website

How We Use the Information We Obtain

The information described above may be used to:

  • Create and manage your account

  • Offer and deliver products and services to you

  • Respond to your requests, questions, and comments

  • Operate, evaluate, and improve our business, including developing new products, managing communications, analyzing product performance, and performing financial and administrative tasks

  • Conduct data analyses, such as market and consumer research, trend analysis, and data encryption

  • Prevent identity theft, fraud, and other criminal activities and defend against claims or liabilities

  • Comply with legal requirements, industry standards, and our internal policies

Cookies and Passive Tracking Technologies

Cookies are small data files stored on your computer to allow PromedRx to remember previous interactions with your browser. We use both session cookies (deleted when you close your browser) and persistent cookies (stored on your device for a longer period). Persistent cookies can be managed or deleted through your browser settings. We also use log files to collect technical information, including IP addresses, browser type, ISP, referring/exit pages, platform type, and date/time stamps.

Online Tracking

On the PromedRx website, we may collect information about your online activities to offer advertisements relevant to your interests. Third-party vendors administer retargeting on our behalf by tracking your online behavior across websites to show ads based on previous visits to our site. These vendors use cookies, server logs, and web beacons to collect information, which also helps us evaluate our marketing efforts.Our website is not configured to respond to "do not track" signals.

Sharing Information

To facilitate your healthcare and pharmacy needs, personal information provided on this website may be shared with other PromedRx affiliates, your health plan, and third-party service providers. These third parties are only permitted to use or disclose your information to perform services for PromedRx or comply with legal obligations.


We may also disclose your information (i) if required by law or legal process, (ii) in response to requests from government agencies, or (iii) to prevent physical harm, financial loss, or in relation to an investigation of suspected illegal activity. In the event of a business reorganization or sale, we reserve the right to transfer any information we have about you as part of the transaction.

How We Secure Your Information


We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.

External Links

Our website may provide links to external sites that we believe offer useful information or services. These sites are not controlled by PromedRx, and we are not responsible for their content, privacy policies, or security procedures. We encourage you to review the privacy and security policies of any linked sites.

Minors

If you are under 18 and a registered user of the website, you or your guardian may request that we remove any content you have posted, including your name, address, phone number, and other personal details. Removal requests can be sent to [email protected]. Please note that removal may not be complete if content has been reposted by third parties.

Updating Your Personal Information

You may review and update your personal information by contacting us via the email provided.

Consent and Updates to This Policy


By visiting the PromedRx website and using its services, you consent to our collection and use of information as described in this policy. This Privacy Policy may be updated periodically without prior notice to reflect changes in our data practices. Significant changes will be posted on our website along with an updated effective date.

How to Contact Us with Questions About This Privacy Policy

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].

We provide personalized weight loss solutions with expert pharmacy support, offering access to effective prescription treatments.

Contact Info

2421 Aldine Mail Route Road

Suite B Houston, TX 77039

(281) 372 -8522

ProMedRx Store

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We provide personalized weight loss solutions with expert pharmacy support, offering access to effective prescription treatments.

Contact Info

2421 Aldine Mail Route Road

Suite B Houston, TX 77039

(281) 372 -8522

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